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Know Your Service Expectations

Posted on by tushar

Know Your Service Expectations:

Assess and communicate your needs and wants from your processor.

Are you looking to have a one on one relationship with your processor?

Perhaps you are wanting to have that personalized relationship, which I actually prefer myself!

In this case, an independent sales organization (ISO) would suit your needs more personally than the direct processor.

You may find yourself wondering the reason for this difference.

Let’s break this down a bit!

Independent Sales Organization vs. Direct Processor

  • A smaller independent sales organization specializes in customized service to work with you to find the best solutions for your business type to include pricing, technical assistance and all customer service needs.
  • If you go through a direct processor (for example- going directly through First Data) has more merchants than roughly 8 independent sales organizations. In this case, if you prefer to call into an automated system or likes to communicate electronically only and not interested in that one-on-one relationship, then you might go direct.

To the Independent Sales Organization, you are one of maybe 10,000 customers, which makes you a much higher priority.

https://www.cardpaymentoptions.com/glossary/iso/

SIGNS IT’S TIME TO USE IMPACT PAY SYSTEM

Posted on by tushar

Running a business is a hefty task, but you don’t have to do it alone. Making sure you have a solid payment processing company is one of the best ways to give yourself peace of mind. Knowing that you don’t have to worry about transactions and security can empower you to take your business to the next level. The key is to find a company that will treat you fairly and be honest. You need to be able to trust them.
The good news is, Impact Payment System is here to provide dependable, excellent payment processing for many different industries. Depending on where your business is in its lifespan, you may not have a payment processing system yet. If that’s the case, read on for some signs that it’s time to contact us.

YOU CAN’T ACCEPT ALL CREDIT CARDS

Keeping customers’ payment information safe is paramount to any business’s success. Services like fraud protection, automated billing, and information vaulting should be included in your standard rate. If you’re working with a provider who charges extra for these services, we recommend you look around for a new option. Give your business every advantage possible!

IT TAKES TWO PAYMENT GATEWAYS TO FILL YOUR COMPANY’S NEEDS

We wanted to hit this one immediately, because it is the most obvious sign that you need our help. You should never find yourself unable to accept certain credit cards. If this happens, you’re missing out on a lot of profit. The loss can be up to five percent of your monthly income, which adds up incredibly quickly. It’s important to ensure that you’re not experiencing staggering loss of profit. Your company needs all the help it can get, so make sure you have a payment processing system that supports every type of credit card.

YOUR CLIENTS PREFER A TYPE OF PAYMENT YOU CAN’T CURRENTLY PROVIDE

When you don’t allow your customers to pay the way they want to, you’re sending a quiet message that their preferences aren’t a priority to you. This is a fast way to alienate your customers. Do what you can to cater to your customers’ preferences, and you’ll enjoy their business much longer.

YOU CAN’T ACCEPT PAYMENT FORMS STANDARD TO YOUR INDUSTRY

Maybe your industry only accepts automated payments. Other industries can only take e-checks, Apple Pay, and beyond. Do your research and invest in a payment processing system that will allow you to participate fully in your industry. We are proud to offer a diverse array of options!

PEOPLE CALL YOUR PAYMENT METHODS OLD-FASHIONED

The way you handle payments can deeply affect how people perceive your company. Even if you find solace in older business ethics, the majority of modern consumers want convenience and automation. They see modern methods as more secure – as a sign that your company is dependable. Using dated payment methods can make possible customers turn to other companies. Use payment methods you customers like in order to avoid alienating them. There will always be a competitor ready to take your customers – don’t give your customers a reason to leave.

Impact Payment System is dedicated to providing credit card processing for small business – and that’s not all. Check out our services to find out what else we can do for you!